Terms and Conditions and Privacy Policy

Terms of Use and Privacy Policy
For Purchases, Access, and Mailing List Subscriptions
Copyright © Julia Taylor / Clarity Speech Therapy 2025. All rights reserved.

1. Agreement Overview
This Agreement applies to your purchases of online course products ("Course Products") from our Teachery platform and/or your subscription to our mailing lists. By purchasing, accessing, or using our Course Products or subscribing to our mailing list, you agree to these Terms of Use and Privacy Policy. If you do not agree, please do not use our services.

Provider: Julia Taylor, registered Speech Pathologist (Speech Pathology Australia), trading as Clarity Speech Therapy, ABN: 37 535 968 416, 66 Berry Street, North Sydney, NSW 2060, Australia.
Contact: Julia@clearerspeech.com
Jurisdiction: This Agreement is governed by the laws of New South Wales, Australia, but is intended for international learners.

2. Definitions
"Course Products": Digital educational materials, including videos, audio, text, worksheets, templates, guides, and any other resources available for purchase or access via our Teachery platform.
"Platform": The Teachery-hosted course platform and associated websites.
"Mailing List": Our email newsletter and marketing communications, which you may opt into.
"Original Purchaser": The individual who paid for and downloaded or accessed the Course Product.

3. Terms of Use

3.1 License and Permitted Use
Upon purchase, the Original Purchaser is granted a single, non-exclusive, non-transferable license to access and use the Course Product for the following purposes ("Permitted Purpose"):

Personal learning and professional development
Use in your own private or public sector speech pathology clinic or business
Use in your own classroom or educational setting

Prohibited Uses:

• Sharing login credentials or course content with others

• Downloading, copying, or redistributing course materials to others

• Uploading course content to any website, cloud storage, or file-sharing platform for others to access

• Creating derivative works for commercial distribution or resale

• Extracting, copying, or using individual elements (including clipart, templates, or graphics) outside of their intended course context

• Reverse engineering or recreating course content

• Using materials to create competing courses or products

• Claiming copyright or intellectual property rights in any Course Products

Multiple Location Use: To use Course Products in more than one clinic, classroom, or business location, additional licenses must be purchased for each location.

Referrals: If you wish to recommend our courses, please direct others to our official course platform. Linking to our course sales pages is permitted and appreciated, but sharing course content directly is strictly prohibited.

Copyright Protection: All Course Products are protected by copyright law. Failure to comply with these usage terms constitutes copyright infringement and may result in legal action.

3.2 Course Access and Availability

• Upon successful payment, you will receive access to purchased Course Products via email with login instructions.

• Course access is provided for [lifetime/specific duration] from the date of purchase, unless otherwise stated.

• We reserve the right to update course content, discontinue courses with reasonable notice, or temporarily restrict access for maintenance or technical issues.

3.3 Technical Requirements

• Compatible device (computer, tablet, or smartphone)

• Internet access

• Modern web browser

• Email account for course access and communications

• High-speed internet is recommended for optimal video streaming

You acknowledge that technical requirements are your responsibility and may change over time.

3.4 Course Delivery Methods and AI Avatar Consent

Our courses are available in three accent variations: Australian English, British English, and American English.

Australian English Content: All Australian English course content is delivered directly by Julia Taylor, registered Speech Pathologist, in person.

British and American English Content: For British English and American English accent variations, course content may be delivered using AI avatar technology. By selecting these accent options, you acknowledge and consent to the following:

• The British and American English versions may utilize an AI-generated avatar that replicates Julia Taylor's appearance and voice

• This AI avatar has been specifically trained under Julia Taylor's direct supervision to deliver accurate speech pathology instruction in the selected accent

• The AI avatar is programmed with Julia Taylor's professional expertise and methodology to ensure educational quality and accuracy

• All content, curriculum, and instructional design remains the intellectual property and professional responsibility of Julia Taylor

• The use of AI avatar technology does not diminish the professional standards or educational value of the course content

Quality Assurance: Julia Taylor maintains full professional oversight of all AI avatar content to ensure it meets the same educational and professional standards as the personally delivered Australian English content.

Your Consent: By purchasing and accessing British or American English accent courses, you explicitly consent to receiving instruction via AI avatar technology and acknowledge that this delivery method has been disclosed to you prior to purchase.

If you prefer to receive instruction only from Julia Taylor personally, please select the Australian English course option.

3.5 Refund Policy
Refunds may be considered within 7 days of purchase at the sole discretion of Clarity Speech Therapy. To request consideration for a refund:

• Contact us at Julia@clearerspeech.com within 7 days of your purchase date

• Provide your order number and reason for the refund request

• All refund decisions are final and at our complete discretion

• If approved, refunds will be processed within 7-10 business days to your original payment method

Important Conditions:

• Refund requests must be made within 7 calendar days of the original purchase date

• Only the Original Purchaser may request a refund

• Upon any refund approval, your access to the Course Products will be immediately revoked

• Payment processing fees are non-refundable

• We reserve the right to deny any refund request for any reason

• No refunds will be considered after the 7-day period under any circumstances

We encourage you to carefully review all course descriptions, accent options, delivery methods, previews, and sample materials before making your purchase decision. If you have questions about course content, accent delivery methods, or suitability, please contact us at Julia@clearerspeech.com before purchasing.

By completing your purchase, you acknowledge that you have read, understood, and agree to this refund policy.

3.6 Professional Use and Compliance

Our Course Products are designed for educational purposes and professional development only. Users acknowledge and agree that:

• Course content is general educational material and not specific professional advice

• Users must obtain appropriate professional supervision and licensing in their jurisdiction

• Users are solely responsible for determining the appropriateness of any techniques for their specific clients

• Course Products do not establish a professional relationship between Julia Taylor and course users

• Users must maintain their own comprehensive professional liability insurance

• Any application of course content is entirely at the user's own risk and professional judgment

• Users are responsible for ensuring compliance with all applicable laws, regulations, and professional standards in their jurisdiction

• Course content supplements but does not replace formal professional training or supervision

3.7 Limitation of Liability
Our total liability to you for any loss or damage arising from this Agreement is limited to the amount paid for the specific Course Product(s) purchased.
We do not limit liability for matters where such limitation would be illegal.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JULIA TAYLOR OR CLARITY SPEECH THERAPY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE COURSE PRODUCTS, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

To the extent permitted by law, we exclude liability for technical issues beyond our reasonable control and third-party platform or service interruptions.

3.8 User-Generated Content and Feedback
If you send us comments, suggestions, feedback, ideas, or other submissions about our Course Products or services, such submissions shall become and remain our sole property. We shall have no obligation of confidence with respect to such submissions and shall be entitled to unrestricted use, publication, and dissemination of such submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

3.9 Promotional Materials
By purchasing and using our Course Products, you grant us permission to use any photos, videos, testimonials, social media posts, or other content you provide or create in connection with our courses in our promotional materials, including but not limited to advertisements, social media posts, website content, and marketing materials.

Business Logo and Social Proof Usage: Additionally, by purchasing our Course Products, you grant us permission to display your business name, logo, and/or professional credentials as social proof in our marketing materials, including but not limited to:

• "Trusted by" or "Used by" sections on our website and promotional materials

• Client logo displays in marketing campaigns

• Professional testimonials and case studies

• Social media posts showcasing our professional community

This permission includes the right to identify you and your business as a purchaser and user of our Course Products for marketing and promotional purposes.

Opt-Out Option: If you do not wish your business information, logo, or credentials to be used for promotional purposes, please contact us at Julia@clearerspeech.com within 30 days of purchase to opt out of this usage. Failure to opt out within this timeframe will be considered consent to such usage.

Professional Context: Any use of your business information will be presented in a professional context that reflects positively on both your business and our Course Products.

3.10 Enhanced Indemnification
You agree to indemnify, defend, and hold harmless Julia Taylor, Clarity Speech Therapy, and our directors, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney's fees and court costs) arising out of or relating to:

• Your breach of this Agreement

• Your violation of any law or regulation or the rights of any third party

• Your use of the Course Products or Platform in any jurisdiction

• Any content you submit, post, or transmit through our services

• Your conduct in connection with the Course Products or other users

• Any professional or business decisions you make based on Course Product content

• Any claims by your clients, patients, or third parties related to your use of Course Products

We reserve the right to assume the exclusive defense of any claim for which we are entitled to indemnification. In such cases, you shall provide us with reasonable cooperation as requested.

This indemnification survives termination of this Agreement.

3.11 Electronic Signature and Acceptance
By using our website, accessing our Course Products, or completing a purchase, you confirm that you have read, understood, and agree to be bound by these Terms of Use and Privacy Policy. Checking the acceptance box during the purchase process constitutes your electronic signature and binding agreement to these terms. Continued use of our services constitutes ongoing acceptance of these terms.

3.12 Class Action Waiver
You waive any right to participate in class action lawsuits or class-wide arbitration against Julia Taylor or Clarity Speech Therapy. Any disputes must be resolved on an individual basis only.

3.13 Termination
We may terminate your access to Course Products if you breach this Agreement, with notice where reasonably possible. Upon termination, your right to access Course Products ceases immediately.

3.14 Dispute Resolution
Any dispute arising from this Agreement shall be resolved through binding arbitration under the Australian Centre for International Commercial Arbitration (ACICA) Rules, conducted in Sydney, Australia, in English. The arbitrator's decision shall be final and binding. You waive any right to participate in class action lawsuits or class-wide arbitration.

3.15 Time Limitation on Claims
Any claim or cause of action arising out of or related to use of the Course Products or this Agreement must be filed within one (1) year after such claim or cause of action arose, regardless of any statute or law to the contrary. Failure to file within this time period constitutes a waiver of such claim.

3.16 Force Majeure
We shall not be liable for any failure or delay in performance under this Agreement due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet outages, or technical failures of third-party platforms or services.

3.17 Notices
All legal notices and communications under this Agreement must be sent in writing to Julia@clearerspeech.com. We may provide notices to you via email to the address associated with your account or through prominent posting on our platform.

4. Privacy Policy

4.1 Data Collection
We collect and process personal information in accordance with Australian privacy law and, where applicable, international standards (such as the GDPR for EU users). The types of personal data we may collect include:

• Name, email address, and contact details

• Payment information (processed securely via our payment processor; we do not store full credit card details)

• Course access and progress data

• Mailing list preferences and engagement

• Technical data (IP address, browser type, device information, and usage statistics)

4.2 Use of Personal Data
We use your personal data to:

• Provide access to Course Products

• Process payments and manage your account

• Communicate with you about your course, updates, and support

• Send you marketing communications if you have opted in

• Improve our courses, services, and user experience

• Comply with legal obligations

4.3 Mailing List and Marketing

• You may opt in to our mailing list during checkout or via our website.

• You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

• We do not sell or share your email address with third parties for their marketing purposes.

4.4 Cookies and Analytics

• Our platform may use cookies and similar technologies to enhance your experience, analyze usage, and improve our services.

• You may adjust your browser settings to refuse cookies, but this may affect your ability to access some features.

• We may use analytics services (such as Google Analytics) to collect anonymized usage data.

4.5 Data Storage and Security

• Your data is stored securely using industry-standard measures.

• We use trusted third-party providers (such as Teachery and payment processors) who are bound by appropriate data protection agreements.

• We retain your data only as long as necessary for the purposes described above or as required by law.

4.6 International Users
By accessing our courses from outside Australia, you consent to the transfer and processing of your data in Australia and/or other countries where our service providers operate.
We take reasonable steps to ensure your data is protected in accordance with this policy, regardless of location.

4.7 Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain types of processing

• Withdraw consent for marketing communications

• Request a copy of your data in a portable format

To exercise these rights, contact us at Julia@clearerspeech.com. We will respond to requests in accordance with applicable law.

4.8 Children's Privacy
Our courses are not directed at children under 18 and are not intended for use by children. We do not knowingly collect personal data from children.

5. General Terms

• Entire Agreement: This document constitutes the complete agreement between us regarding Course Products, mailing list subscriptions, and privacy practices.

• Modifications: We may update these terms with notice posted on our platform or via email. Continued use after changes constitutes acceptance.

• Assignment: You may not transfer, assign, or otherwise dispose of your interest in this Agreement without our prior written consent.

• Severability: If any provision of this Agreement is deemed illegal, invalid, or unenforceable by a court of competent jurisdiction, such provision shall be struck out and the remaining provisions will remain in full force and effect to the maximum extent permitted by law.

• No Waiver: Any failure by us to enforce any provision does not constitute a waiver of that provision or our right to enforce it in the future.

• Governing Law and Jurisdiction: This Agreement is governed exclusively by the laws of New South Wales, Australia. Any disputes, claims, or legal proceedings arising from or relating to this Agreement, your use of our Course Products, or our services must be brought exclusively in the courts of New South Wales, Australia. You irrevocably submit to the exclusive jurisdiction of these courts and waive any objection to proceedings in such courts on the grounds of venue or inconvenient forum.

• Contact: For questions about this Agreement or your privacy, contact Julia Taylor at Julia@clearerspeech.com.

Last Updated: 26 June 2025
Effective Date: 26 June 2025